Contact information
At Shopperhood, we are committed to providing transparent, reliable, and customer-focused service. If you have any questions regarding your order, our products, or our policies, please contact us using the details below.
📧 Official Email Support
For all order-related queries, returns, refunds, and support requests, please email us.
⏱ Response time: Within 24–48 business hours, excluding Sundays and public holidays.
📞 WhatsApp Customer Support
+91-8882067175
Available for general support and order assistance.
🕒 Support Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)
Please note: Support requests are handled only during the above business hours.
📝 Contact Form
You may also contact us by submitting the form available here.
Providing your Order ID will help us assist you faster.
Information collected via this form is used strictly for customer support purposes and handled in accordance with our Privacy Policy.
🛍 Customer Support Scope
We provide assistance for:
- Order status, shipping, and tracking updates
- Returns, refunds, and cancellations (as per our policies)
- Product information and availability
- Payment-related queries, including Cash on Delivery (COD)
🏢 Business Information
Brand Name: Shopperhood
Country of Operation: India 🇮🇳
Firm: K2p Traders (All payments to shopperhood goes to K2pTraders account and all approved refunds are processed through K2p Traders account)
Shopperhood operates in compliance with applicable Indian consumer protection and e-commerce regulations.
⏰ Business Hours
Customer support is available:
Monday – Saturday | 10:00 AM – 7:00 PM (IST)
Support requests received outside business hours will be addressed on the next working day.
🔗 Important Links
⚖️ Legal Notice
Shopperhood does not guarantee uninterrupted or error-free communication services. Response times may vary during peak periods, promotional campaigns, or unforeseen circumstances. By contacting us, you agree to our Terms & Conditions and Privacy Policy.
